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You are in charge of your own entries. It is your responsibility to verify and confirm that submitted entries meet all entry guidelines and rules.

If you have questions please use email as your first form of communication. It is quicker and more efficient. We answer questions as quickly as possible and your patience is appreciated.


REFUND POLICY

Refund Policy/Terms & Conditions: Refunds may be made through the end of entry season if we find an issue with the entry, including but not limited to, ineligible entrant or failure to meet guidelines. You should make every effort to check your entry prior to submission and payment. Once the official entry period closes, no refunds will be issued, with the exception of an administrative glitch by the Chapter.

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    What video formats can I upload?

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    How large can my file be?

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    What is the size to upload?

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    Emmy® Express is telling me that my browser doesn’t support scripting. What does that mean for me?

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    Once I start my video upload can I leave the webpage?

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    Once my video begins encoding can I leave the webpage?

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    Does the encoding process change the aspect ratio?

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    My video won’t upload or is taking a long time to upload.

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    Why do I need to approve my video?

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    What happens if I reject and delete my video instead of approving it?

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    I accidentally uploaded and approved the wrong video. What do I do?

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    My video has finished uploading but when I view the thumbnail preview it isn’t good quality.

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    I need to print a copy of my entry form. Where can I do that?

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    I need to pay for my entry. How can I do that?